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Process Management

At Lighthouse, we believe that automating business processes with problems does not improve the situation. In these cases we work on improving processes with an external perspective that challenges status quo and a "because we always did so” attitude. Any non-value added tasks are detected, as well as bottlenecks, unnecessary delays, common errors, manual tasks that could be automated, unnecessary complexity in the current process; in order to be able to design/ implement a simpler one, efficient and effective, measurable and formalized, as well as expand existing capacity.

 
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